Sarova Whitesands Beach Resort & Spa

All the food services were excellent, both in quality, range and choice. The hardworking staff are exceptional - nothing is too much trouble for them, and the way that they looked after my wife's 86 year old mother was truly heart warming to see. Kenyans are naturally hospitable and welcoming, but the staff exceeded themselves. Excellent Spa treatments available. Any minor maintenance issues [ blocked drain] were dealt with immediately upon request. There are beautiful 6 pools, and the Entertainment team worked hard to provide dance shows and other activities. The public beach is beautiful and security is excellent. Even the local monkeys know to behave!

We loved the service received from the staff. They played a major role in enhancing our experience at Sarova Whitesands. Everyone from the groundskeeper to the Lobby staff was amazing and polite. Loved the shop, it was quite handy. Ngala and Solomon at Minazi restaurant were amazing. We had a late dinner, and the staff, including the chef, catered to our special food requests. Brian served us some of the best cocktails at the pool bar. We also enjoyed time at Coco's bar watching various performances by the animation team and the Maasai group and really enjoyed the tea-time roulette where Stacy and Mercy kept us company. We hope to visit again with our family.

The breakfast was fantastic. The hotel provided all the requests I had before I checked in such as the very comfy baby cot. They also provided me with a baby bath tub which was a plus yet I had not requested one. The dinner was good with so many selections. The hotel provides free meals for babies under 4 years old which parents can order from one of their restaurants however many times one would like. This was fantastic as sometimes we would not eat any lunch due to a heavy breakfast so it was easy just getting a meal for our little one for which we were not charged. The staff is really helpful and friendly from the hotel guards, restaurant waiters, chefs, and even the house keeping staff. I had requested for a late checkout as we changed our flight timings due to us falling ill a few days into our holiday and the reception staff provided this to us free of charge. We also received a drinks voucher as a complimentary gift to have drinks at one of the hotel bars which was amazing. The location is fantastic and our room was beachfront so we could hear the waves throughout the night which was a very good experience. I would definitely book here again!

Excellent Food and the staff are fantastic - They are so helpful and enthusiastic. Rooms are very comfortable and had superb views. We booked all inclusive but any package will suit. 6 pools to choose from and right on the beach. Good spa - reasonable prices. Good security as well

The breakfast had a wide variety, tasty food, the fruits and juices were great, the egg station were professional. The beds and pillows are comfortable, spacious room, bathroom and balcony. The pool size and number with the hovering palm trees was a beautiful site. The security made sure they tracked your exit and entrance to the hotel when u go for a walk by the beach which was comforting. The beach has a long stretch of more than 10 kilometers, lovely for morning and sunset walks. The French fries served by the pool are exceptional, the pool menu in general was delicious.