Sarova Whitesands Beach Resort & Spa

All the food services were excellent, both in quality, range and choice. The hardworking staff are exceptional - nothing is too much trouble for them, and the way that they looked after my wife's 86 year old mother was truly heart warming to see. Kenyans are naturally hospitable and welcoming, but the staff exceeded themselves. Excellent Spa treatments available. Any minor maintenance issues [ blocked drain] were dealt with immediately upon request. There are beautiful 6 pools, and the Entertainment team worked hard to provide dance shows and other activities. The public beach is beautiful and security is excellent. Even the local monkeys know to behave!

Everything about this resort is perfect. I’d recommend it to anyone. The only downside is the beach. There’s a good that comes with it. There are a lot of things to do. Jet skiing, camel riding, boat rides, snorkeling, and etc. However the locals make it an annoying experience. They sit on the beach waiting to poach and harass tourists to buy from them. They’re persistent as well. It’ll make you not want to go on the beach. However the resort itself has a lot going on to where you’ll never get bored. Nothing like the bar in one of 5 pools the resort has. Really lovely place overall.

Lovely pools, immaculate gardens and general layout and design of the hotel was beautiful. We received a room upgrade, which compensated for the disappointment of limited restaurant use due to undisclosed renovations on arrival.

The property was amazing, buffet and Italian restaurant Minazi were excellent and the customer service was great. I felt very secure and safe even though it was a large property. The views and overall upkeep of the hotel was 10/10. Definitely would stay again if there some changes.

The Staff is amazing! Through its staff, the resort has managed to created “a little heaven on earth”. My children were extremely happy with the services. On one rainy day, a kids Ozone staffer (Safarina) played board games with my preteen and teen daughters which kept them engaged and off their screens on a rainy day!! I have never seen them so excited about playing board games. The kids also enjoyed the nightly Cocobar activities. Another kudos is to the restaurant staff! All the way from the chefs to the hosts and everyone else; they were not only courteous and polite as expected, but they had big smiles and amazing enthusiasm each meal time, which made us feel welcome. Further. My daughter has severe nuts allergy, Dinner, Berlyn and others walked her through the menu each morning, lunch and dinner time to ensure that she was safe. Lastly the housekeeping staff, Mercy helped us keep our rooms clean and appealing and Duncan ensured that we had everything we needed.